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The most common symptoms of coronavirus (COVID-19) are recent onset of:
  • New continuous cough and/or
  • High temperature
  • loss or change to your sense of smell or taste  

For most people, coronavirus (COVID-19) will be a mild illness If you have coronavirus symptoms:
  • Do not go to a GP surgery, pharmacy or hospital
  • You do not need to contact 111 to tell them you're staying at home
  • Testing for coronavirus is not needed if you're staying at home
  • Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
  • Ask your employer, friends and family to help you to get the things you need to stay at home
  • Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
  • If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
  • Visit NHS 111 Online for more information

Stay at Home
  • If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section below for more information)
  • If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. (See ending isolation section below for more information
  • If you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • If you cannot move vulnerable people out of your home, stay away from them as much as possible
Find out more about UK Gov Coronavirus Response
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Changes to our operations and service

Please bear with us and be kind to our staff. We are exceptionally busy and re-organising our services to support free delivery to all those customers who have been instructed by the government to self-isolate and who have no-one else who can collect for them.

  • Our opening hours have CHANGED.  During these challenging times, we remain committed to retaining the following core trading hours:
  • 9-1pm and 2-6pm Monday to Sunday 
  • Outside of these times, our opening times may be variable and change suddenly depending upon staff health and operational safety. We will generally be working under closed-door conditions allowing us to safely catch up with dispensing
  • Delivery is now only available to the over 70s, people with underlying health conditions who have been written to by the NHS, people that must self isolate due to displaying Coronavirus symptoms and have no-one who can collect for them.
  • To support the reduction of spread within our community, we are operating a one-in and one-out policy. Please leave a 2m gap between each person

We will keep our phones manned during these core hours. However,  we are being inundated with calls and there may be times when we are not able to answer the phone as quickly as we would like. Please be patient with us as we are trying our very best under extremely demanding conditions

Thank you for the support and understanding you have shown us during these unprecedented times

The Pharmacy

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Mortimer Pharmacy
We collect prescriptions from Mortimer surgery and provide FREE delivery to patients within both Mortimer, Burghfield and the surrounding villages who require support. We are a late opening Pharmacy and are open until 10pm most days of the week including weekends. We provide dispensing services for all patients, healthcare advice, Medicine Use reviews, Smoking cessation support, Minor ailment service offered by Independent prescribers and an influenza vaccination service and have over 8000 items available for purchase on our site at competitive prices.
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72 Victoria Road
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